Retail Media and CPGs: How do Brands Optimize Investments?


Amid the hype and hyperbole around Retail Media Networks, some fundamental issues about CPG marketing spending have barely been addressed. Brand marketers have an opportunity – perhaps an imperative – to elevate the dialog about how funds should be allocated, to maximize returns and sustain mutually profitable relationships with retail partners.

​Ad standards are yet to be established across the RMN universe. The allure of first-party data is compelling, but each network presents its own interfaces and definitions. Established norms around trade marketing spending – the lion’s share of marketing investment by brands – are under pressure. Beneath the surface lurk issues around fairness and proportionality, too.

THIS ARTICLE IS PART ONE of a series, originally published on CPGmatters.com

Experts contacted for this article spoke mostly on background. The consensus is that RMNs are not easy to master and that best practices are yet to emerge. They introduce a heightened degree of intricacy for brand marketers and retailers alike. Some standards may be on the horizon, but trading partner joint planning is not getting any easier.

Concentration at the Top

A relatively small handful of retailers with very broad geographies and high customer counts are sweeping up the lion’s share of retail media spending and decision-making capacity. This presents steep challenges for CPG brands. Their “brand-width” is not unlimited, after all.

The largest RMNs – Walmart Connect, Albertsons Media Collective, Kroger Precision Marketing, Target Roundel, Instacart, and of course Amazon Advertising – have each established market positions and are growing rapidly. Each has its own interface, definitions, buying process and data-sharing methodologies. Each has a unique audience story to tell advertisers. Interacting with these media channels is vitally important, and it absorbs a significant portion of brand marketers’ attention and expertise to manage those investments.

The same CPGs also depend on hundreds of smaller retailers to attain their full product distribution goals. Those distributors include “power regional” chains like Giant Eagle, Hy-Vee, Wegman’s, H-E-B, Publix, Meijer, as well as many dozens more mid-sized and independent supermarket operators, c-store, drug and dollar stores. Collectively they account for more than half of total product distribution for CPGs. Retail media network launch activity is vigorous among these retailers. too. How well they can compete for a fair share of ad revenue is an unfolding story.

For this article, we asked some sensitive questions: How well are brands aligning new retail media spending with their overall product distribution? How important is that, really, now and in the future? How will the retail-CPG industry evolve in the emerging era of Retail Media Networks?

Where Retail Media Funds Are Coming From

In its 2024 Marketing Spending Report, Cadent Consulting Group estimates total U.S. CPG marketing spending at $230 billion. Nearly three fourths of that tally, 73 percent, is funneled through retail partners.

That expenditure represents 19.5 percent of 2024 gross sales for CPG manufacturers, and it is forecast to top 20 percent in the year ahead. The lion’s share – 48 percent of all marketing spending – went to trade promotion this year, Cadent reports.

Another 15 percent went to digital advertising, a decline from 22 percent in 2019, while shopper marketing gained from 7 percent to 13 percent of spend in the same two-year period.

No surprise, retail media spending is the fastest-rising sector – from essentially zero in 2019 to 12 percent this year, according to the report.

Where are retail media funds coming from? Losing ground fast are traditional advertising, which declined from 14 percent of spending in 2019 to 6 percent in 2024, and consumer promotion, which lost about two percentage points in the same period to its present 6 percent of total spend. These changes are rather dramatic. As recently as 2012, traditional advertising commanded a 25 percent share of total marketing spend.

These figures reveal both an expansion of overall marketing spending through the retailer as well as an ongoing re-balancing of the marketing mix by CPG manufacturers.

Cadent estimates that CPG manufacturers will spend $31 billion on retail media in 2025, as retailers continue to launch new RMNs and demand their fair shares. The sources of funding are “diverse,” the firm says: “Approximately a third of manufacturers fund from marketing budgets, a third from sales, and a third using a blend.”

FMI’s Role in Conquering Complexity

With so much still unsettled in the world of retail media, CPG brands face significant complexity when it comes to managing the marketing mix and making sound, fact-based decisions about where and how to invest in them. Practical innovations are surely needed, especially the establishment of certain advertising standards and data-sharing best practices.

Retailers, for their part, are still learning to think about their shoppers as audiences and define their own roles as “publishers” of messages on behalf of brands. They know they need a fair share of retail media revenues to stay financially competitive with the national giants. More RMNs are being announced every week. This is an opportunity retailers cannot afford to overlook.

Brands are challenged to find sufficient decision-making resources that will enable them to make sound, empirical ad-buying decisions using retail media. To reach their entire audiences, it is important to align their campaigns with their product distribution, to the extent possible. They also need to understand the ripple effects retail media investments create across their portfolios of retail partners.

Mark Baum, SVP Industry Relations for FMI – The Food Industry Association, told CPGmatters that his organization is committed to helping its members and their trading partners establish standards and practices that will provide trading partners with the means to work together effectively on retail media.

“We are working now, in collaboration with NIQ, on a retail media point of view that will be ready for presentation at our Midwinter Executive Conference on January 30,” he said. The work will begin to define some advertising standards and methods intended to enable broader participation in retail media among the 1,000 food retailers that FMI represents.

All its members have a vested interest in shaping how the retail media phenomenon unfolds. Advertising units need to be defined and a common language established. To work with brands effectively, retailers need to be prepared to share first-party data in appropriate ways that enable both audience access and evaluation of campaign outcomes by brands, he explained.

Further details of the FMI’s retail media report are not being revealed until the Midwinter conference, Baum said. Its retail members will be watching intently. CPG manufacturers should pay close attention, too. The report’s release promises to signal a new chapter in the retail media saga.

Mind the Gaps: More analysis of retail media for brands on TensersTirades.com

This is part one of two parts. Republished here by permission from CPGmatters.

Next month: What Does ‘Fair and Proportional’ Mean in Retail Media?

Authenticity in Content Marketing: If You Can Fake That…

Groucho-1933-Duck-Soup-300

RIGHT NOW CONTENT MARKETING is the name of the game. That’s Content with a capital C, which is presently a thriving business in the ad agency domain. The idea is to influence the trends that flow through social and mobile media by inserting Content on behalf of brands.

There are many ways to accomplish this — ranging from hiring ringers to post favorable reviews and spam blog comments, to sharing genuinely valuable consumer information like product usage tips or recipes. It is also desirable to monitor Content posted by others, then respond as needed to amplify, rebut, or influence perceptions.

The motivation is, I think, largely fear-based. The social-mobile frenzy generates tons of uncontrolled consumer sharing, both pro and con, accurate and inaccurate. No doubt there are also dirty tricks being played every day by competitors bent on undermining their rivals. Brands lose sleep over losing control of their messages and so they hire hip young firms to help them create and spread content of their own.

The trick to making Content work is to put enough of it in front of the folks the brand wants to influence, especially the ones capable of influencing others — like bloggers and social media divas. The agencies are supposed to ensure that the Content is both artful and discoverable by the target audience. Hipness and coolness are good traits too.

So the goal is to create the right Content and embed it within the right Context, in order to better drive Commerce. A key attribute to making all of this work is authenticity — the perception that the Content is believable, relevant, and true (probably in that order). The new Content Marketing agencies are all over this, of course.

Today I shared a bit of content of my own on RetailWire.com as part of a discussion, Which Came First? The Content Or The Egg? It make me think about the quip about sincerity most often attributed to Groucho Marx, who is pictured here in the classic film, “Duck Soup.” (It may actually have been first uttered by French dramatist Jean Giradoux, but Groucho is funnier.)

Here’s my take:

It seems “content” is a wheel that keeps on rolling. Remember the “content is king” slogan that was popular at the peak of the dot-com frenzy? Its relevance then was the hunger for product data and other information needed to populate the new web sites. If you build it, you have to fill it with something, right?

Content was soon displaced by “commerce” as folks got the shopping cart and delivery mechanisms worked out and consumers got used to the idea of shopping remotely. After a period of more or less centralized control, the social-mobile reality has caused user-created content to explode, but in an entirely uncontrolled manner.

It is into this chaotic environment that the new content marketers are venturing. They hope their organized campaigns will somehow float above the SoMoLoMe din, resulting in a degree of influence over brand perceptions. A whole industry of B2C content marketing agencies is emerging to service this trend.

The risk is that these messages drown in a vast content sea in which the relevant mixes with the contrived. I don’t believe brands will win in this environment simply by opening the floodgates or turning up the volume.

Only quality and authenticity can win in such a content-flooded environment. To paraphrase the sage, Groucho: If you can fake that, you’ve got it made.

© Copyright 2013 James Tenser