A SAMPLING of my recent commentary on RetailWire:
- Has ‘just-in-case’ replaced ‘just-in-time’ inventory management?
Sure, it makes intuitive sense to adjust the "error bars" somewhat to make the supply lines more resilient, but "safety stock" is a dreadful misnomer, as it ensures a higher tie-up of working capital and leads to product perishability… - What tech must restaurants put on their menu of services?
Yes, those QR code menus feel intrusive to me (who wants another PDF cluttering up their phone storage?). And I agree strongly with the sentiment that a meal out (any meal?) should be a time to mute and pocket… - Reality hits omnichannel retail with a hard truth
Yes on every point, Ryan. From the shopper's perspective, all that matters is that they interact successfully with one retail brand. So the configuration and ownership of back-of-the-house operations are of little interest as long as transactions, fulfillment, and… - Has BOPIS lost its pandemic boost?
Lots to unpack when examining these BOPIS survey responses. First - As others observe here, the usefulness of order pickup at or in-store varies greatly by the type of retail purchase. Having a grocery order loaded into your car… - Hy-Vee creates its own armed security squad to deter crime
As a shopper, I'd likely avoid entering any store with visibly armed security, as it sends a message that the environment is unsafe. Hy-Vee will need to (has?) weigh the loss of business this decision may create against the… - Should Nordstrom spin off Nordstrom Rack?
Well if my most recent visit to a local Nordstrom Rack store is any indication, it's on the brink of failure anyway. I could not believe how utterly disappointing the assortment was. Quite a contrast to a few years… - Do Americans now prefer strip center shopping?
Open-air shopping centers have plenty of appeal in warmers climes and warmer seasons. Here in Southern Arizona we have seen at least one enclosed mall transformed into an open-air concept (with shaded walkways). We have also seen a regional…