RetailWire

A SAMPLING of my recent commentary on RetailWire:

  • Has ‘just-in-case’ replaced ‘just-in-time’ inventory management?Has ‘just-in-case’ replaced ‘just-in-time’ inventory management?
    Sure, it makes intuitive sense to adjust the "error bars" somewhat to make the supply lines more resilient, but "safety stock" is a dreadful misnomer, as it ensures a higher tie-up of working capital and leads to product perishability…
  • What tech must restaurants put on their menu of services?What tech must restaurants put on their menu of services?
    Yes, those QR code menus feel intrusive to me (who wants another PDF cluttering up their phone storage?). And I agree strongly with the sentiment that a meal out (any meal?) should be a time to mute and pocket…
  • Reality hits omnichannel retail with a hard truthReality hits omnichannel retail with a hard truth
    Yes on every point, Ryan. From the shopper's perspective, all that matters is that they interact successfully with one retail brand. So the configuration and ownership of back-of-the-house operations are of little interest as long as transactions, fulfillment, and…
  • Has BOPIS lost its pandemic boost?Has BOPIS lost its pandemic boost?
    Lots to unpack when examining these BOPIS survey responses. First - As others observe here, the usefulness of order pickup at or in-store varies greatly by the type of retail purchase. Having a grocery order loaded into your car…
  • Hy-Vee creates its own armed security squad to deter crimeHy-Vee creates its own armed security squad to deter crime
    As a shopper, I'd likely avoid entering any store with visibly armed security, as it sends a message that the environment is unsafe. Hy-Vee will need to (has?) weigh the loss of business this decision may create against the…
  • Should Nordstrom spin off Nordstrom Rack?Should Nordstrom spin off Nordstrom Rack?
    Well if my most recent visit to a local Nordstrom Rack store is any indication, it's on the brink of failure anyway. I could not believe how utterly disappointing the assortment was. Quite a contrast to a few years…
  • Do Americans now prefer strip center shopping?Do Americans now prefer strip center shopping?
    Open-air shopping centers have plenty of appeal in warmers climes and warmer seasons. Here in Southern Arizona we have seen at least one enclosed mall transformed into an open-air concept (with shaded walkways). We have also seen a regional…