THE RISE OF VOICE COMPUTING opens a range of innovations for consumer commerce. It not only impacts how consumers interact with digital retailers and services, but also how business decisions are made.
In this debut edition of HyTalk, we meet Jon Stine, founder of the Open Voice Network. OVN is spearheading the effort to define both technical standards and ethical use guidelines for voice assistance technologies.
Jon shares his fascinating outlook for the future impact of voice computing. We discuss its effect on every-day consumer experiences and AI-empowered commercial applications. He describes some fundamental principles and “blue sky” scenarios.
Voice Computing in the Enterprise
Most of us are growing more familiar using with smart voice devices like Alexa, Siri, and Hey Google for simple tasks. Interactions with voice assistants in the business environment are more novel, however.